A novel approach to identify the best practices of quality management in SMES based on critical success factors using interpretive structural modeling (ISM)
نویسندگان
چکیده
منابع مشابه
ec adoption and critical success factors of ec in smes in iran
تجارت الکترونیکی شیوه اجرای مسئولیتها، تقابل با مشتریان و امور معمول عملیاتی در شرکتها را تغییر داده است. تجارت الکترونیکی در عمل تنها خرید و فروش کالاها را از طریق ابزار الکترونیک نمی باشد، بلکه تمام فعالیتهای لازم جهت انجام فرایند فروش را نیز در بر میگیرد. در اواخر دهه 1990 بسیاری از شرکتها فعالیتهای خود را به منظور دستیابی به مشتریان جدید و یا ارائه فرصتهای جدید به مشتریان موجود گسترش دادند...
Improving the Quality of Clinical Dental Services using the Importance-Performance Analysis (IPA) Approach and Interpretive-Structural Modeling (ISM)
Introduction: The expansion of activities and performance areas of organizations, modern management issues mean that organizations are no longer satisfied with success in only a limited number of indicators. Mathematical models thus formed and gradually are developed for the assessment of organizations and provide the right tools. This study is conducted to provide a model for improving the ...
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ژورنال
عنوان ژورنال: International Journal of Engineering & Technology
سال: 2018
ISSN: 2227-524X
DOI: 10.14419/ijet.v7i3.29.18540